Why is My Refrigerator Ice Maker Not Working?

North Las Vegas Appliance Repair offers refrigerator repair in North Las Vegas, including professional services to repair ice makers that aren’t working. Learn about some common ice maker problems below:

Ice makers are perhaps one of the most convenient inventions of all time. This is a little luxury many people not appreciate. Ice makers are simple machines that don’t feature a lot of complicated components that might go wrong with them.

Like with any repair, there are some basic things that need to be reviewed before assuming the worst. And, it’s good to know, if needed, you are able to replace the ice maker without replacing an entire fridge, dependent on the brand and model. First, let’s take a look at a couple of the reasons for an ice maker breaking.

When your ice maker is making ice but it is not ejecting it it is usually a mechanical problem vs. an electrical issue. This happens when moving things around in the freezer unit, you could accidentally jam the control lever up or down. Often the ice maker might get jammed with something else, possibly a piece of ice. First, look to see if there is anything blocking this from operating properly.

Before starting the steps of clearing out the freezer, check that the ice maker is on. This is done by flipping the control arm in the down position. From time to time, moving things around in the freezer can put the switch in the off position. If the the switch is clear, then there could be food jammed inside of the ice maker or it’s not receiving a good connection.

Check the Control Arm

If the switch is down and there is ice but it’s not dispensing it, this could be an electrical or mechanical problem. This will need a bit more troubleshooting. Ready to get started? First, we have to inspect the electrical connection. This can become unplugged from the rear of the freezer when moving or shifting the freezer contents.

To inspect this, unplug the freezer and slide it out away from the kitchen wall. Then, turn off the freezer’s water supply valve. Locate the valve on the back of the inside of the freezer. Basically this is what plugs the ice maker into the freezer unit. Ensure that it is actually plugged in correctly.

Then, remove any ice that is inside of the ice maker itself. This can be accomplished by pouring in a little water to help to get any ice that’s inside of there out.

Once complete, restore power to the fridge and turn on the ice maker. It might take the solenoid a few seconds to react and fill the mold. When the mold is full, wait 4-5 hours or so to see if you have cleared the issue.

Check for Frozen Lines

Other ice maker problems that will cause your ice maker to not produce any ice are frozen lines. The water lines might be clogged with frost. This is a pretty simple problem to fix.

First, unplug the fridge and find the shut off valve. Turn the water off and grab a hair dryer to warm the line or just let the fridge sit without being on for a couple of hours until the water line is thawed.

Some brands and models that feature a water filter that can clog or ice over. In these cases, locating the water filter is the first step. Then repeat what was done for the frozen line.

When your ice maker is not making large enough cubes of ice, there is a problem with the ice maker settings. To adjust the settings, take the top part of the cover off and find a basic knob that displays plus and a minus signs. To do this, you could need a flat head screwdriver.


  • Refrigerator Noisy
  • Refrigerator Water Dispenser Not Working
  • Refrigerator Not Cooling
  • How Does a Refrigerator Work?